Privacy Policy

Last Updated: February 2026

At Renew Your Alignment, we recognize and respect the importance of your privacy. As a provider of Reiki healing services and spiritual consultations, we are committed to safeguarding the personal information you provide to us through our website and services.

This Privacy Policy explains what personal data we collect, how it is used, how long it is retained, how it is protected, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR). By accessing or using our services, you agree to the terms outlined in this policy.

When you engage with our website or services, we may collect the following categories of personal information:

1. Personal Identification Information
   This may include your name, email address, phone number, and billing address when you book sessions, purchase services, or contact us.
2. Payment Information
   Payments are processed securely via third-party payment providers. We do not store credit or debit card details on our own systems.
3. Session & Website Data
   We may collect technical data such as IP address, browser type, device information, pages visited, and timestamps through cookies or similar technologies.
4. Health & Consultation Information
   If you voluntarily provide health-related or sensitive personal information during Reiki or spiritual consultations, this data is treated as confidential and handled with appropriate care.
5. Spiritual & Session Records
   For services such as Galactic Akashic Records readings, we may generate session-related materials including audio recordings, written notes, and PDF documents provided to you following your session.

We use personal information only where there is a lawful basis to do so, including consent, contractual necessity, or legal obligation. Purposes include:

1. Service Delivery
   To provide Reiki treatments, Galactic Akashic Records readings, courses, and related services, including scheduling, confirmations, and delivery of session materials.
2. Payment Processing
   To process payments securely through trusted third-party providers.
3. Communication
   To respond to enquiries, send booking confirmations, session information, and service-related updates. Promotional emails are optional and can be opted out of at any time.
4. Website Improvement
   To analyse usage data in order to improve website performance, usability, and service offerings.
5. Legal & Regulatory Compliance
   To comply with applicable laws, regulatory requirements, or lawful requests from authorities.

We retain personal data only for as long as necessary for the purposes outlined in this policy:

• Galactic Akashic Records Session Data
  Audio recordings, written notes, and PDFs related to Galactic Akashic Records readings are retained for 90 daysfrom the date of delivery. After this period, all associated files are permanently deleted from our systems.
• Consent Forms & Client Records
  Consent forms and related client information are retained for up to 2 years after your last interaction with our services, after which they are securely destroyed. This retention period is in line with UK GDPR principles of data minimisation and storage limitation.
• General Communications & Booking Records
  Retained only as long as necessary for operational, legal, or accounting purposes.

We use cookies and similar technologies to enhance website functionality and understand user behaviour. You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly without cookies enabled.

We do not sell or rent your personal data. Information may be shared only in the following circumstances:

1. Service Providers
   With trusted third-party providers who support payment processing, website hosting, or analytics, under strict confidentiality obligations.
2. Legal Obligations
   Where disclosure is required by law or necessary to protect our legal rights, clients, or others.
3. Business Transfers
   In the event of a business sale, merger, or restructuring, personal data may be transferred as part of that process, with appropriate safeguards and notice.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. While we take strong precautions, no online system can be guaranteed to be completely secure.

You have the following rights regarding your personal data:

1. Access & Rectification
   You may request access to the data we hold about you and ask for corrections where necessary.
2. Erasure & Restriction
   You may request deletion or restriction of your data where legally applicable.
3. Data Retention Transparency
   You have the right to know how long your data is stored and how it is destroyed, as outlined above.
4. Withdrawal of Consent
   Where processing is based on consent, you may withdraw it at any time.
5. Complaints
   If you believe your data has been mishandled, you may contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO).

We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or data practices. Any updates will be posted on this page with a revised “Last Updated” date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Renew Your Alignment
Email: admin@renewyouralignment.com
Phone: +44 7376 931128

Renew Your Alignment is committed to protecting your privacy with integrity, transparency, and care. We handle all personal and session-related data responsibly and in alignment with UK GDPR principles, so you can engage with our services with confidence and trust.